Privacy & Cookies Policy


Privacy & Cookies Policy

This privacy and cookies policy sets out how CosyHens uses and safeguards any information that you give us when you use this website.

CosyHens is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CosyHens may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2012.

What we collect

We may collect the following information:

  • Name and contact information including, telephone number and email address (such as when you complete our online booking form or contact us via email).

What we do with the information we gather

We require this information to record customer bookings and communicate with you after your initial enquiry. While our preference is email, we may also communicate with you by phone or mail.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online.

How we use cookies

Cookies are very small text files that websites install on visitor's devices for a number of reasons, such as to enable shopping baskets to work and, at the other end of the spectrum, to allow advertising to become more targeted and personalised. Cookies cannot harm your device at all, and they can make the internet incredibly easy to use, but it's only fair that it should be up to the visitor whether they accept these cookies or not. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Like many websites these days we use Google Analytics and this website sets performance cookies. These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. it is only used to improve how our website works.

You can choose to accept or decline cookies. most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at the address on our contacts page, enclosing a cheque for the fee of £4.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.